Important note:
From 1 July 2024, Virgin Australia's Lounge membership fees will be increasing. For our new pricing structure click here.
Work, relax and socialise
Accessing the Lounge
Dropping into the lounge is one of the best parts of any trip. Please show your membership card, credit card and boarding pass at the front desk or scan in.
Velocity Frequent Flyers
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Velocity Platinum
When flying on a same day Virgin Australia flight, Platinum members receive complimentary access pre-departure and can invite up to three additional guests, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges. Infants under the age of 2 can enter for free.
Access to Premium Entry when departing from Sydney and Brisbane – view opening hours.
Subject to space availability, members and their eligible guests may access the lounge immediately upon arrival for up to 60 minutes after their Virgin Australia flight arrival.
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Velocity Gold
When flying on a same day Virgin Australia flight, Gold members receive complimentary access pre-departure and can invite one additional guest, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges. Infants under the age of 2 can enter for free.
Access to Premium Entry when departing from Sydney and Brisbane – view opening hours.
Subject to space availability, members and their eligible guests may access the lounge immediately upon arrival for up to 60 minutes after their Virgin Australia flight arrival.
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Velocity Silver (single entry passes)
Enjoy complimentary lounge access using your single-entry lounge passes when flying on a same day Virgin Australia flight.
Passes are valid for one single entry into the lounge per person, aged 2 years and above.
Passes do not include additional complimentary guests or children.
Access on arrival is not permitted when using single entry passes.
Cabin class
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Business Class guest
Enjoy complimentary lounge access when you are flying on a same day Virgin Australia flight. No additional guests permitted.
Access to Premium Entry when departing from Sydney and Brisbane – view opening hours.
Subject to space availability, Business Class guests may access the lounge immediately upon arrival for up to 60 minutes after their Virgin Australia flight arrival.
Partners
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Partner Airline program
Enjoy complimentary lounge access when you are flying on a same day Virgin Australia flight.
If your eligible card allows you to bring in a guest, they must be travelling on the same Virgin Australia flight. Additional guests are any guests aged 2 years and over. Infants under the age of 2 can enter for free.
For additional guest allowance, please refer to your airline’s website.
Access to Premium Entry when departing from Sydney and Brisbane – view opening hours.
Access on arrival is not permitted.
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Link Airways
Travelling on a Link airways operated, marketed, and ticketed flight – holding a Link Airways boarding pass with a FC flight number: access to the Virgin Australia lounge is permitted in Brisbane, Canberra, Melbourne, and Sydney when you are travelling on Y, B, H and K fare classes only. (Flexible and Freedom fares). Single entry lounge passes can be purchased for all other fare classes.
Travelling on a Virgin Australia codeshare flight operated by Link Airways with a VA flight number from VA4000 – VA4099. Access to the Virgin Australia lounge is permitted for eligible guests which include, Virgin Australia Beyond, Velocity Platinum, Velocity Gold, Virgin Australia Lounge members, Velocity Silver using passes and eligible Credit Card partner guests. (Partner Airline members not permitted).
Travelling on a Virgin Australia marketed, and Link Airways operated flight when holding a Virgin Australia boarding pass with a VA flight number, excluding flight numbers VA4000 – VA4099, access is permitted to the Virgin Australia Lounge for eligible guests which include, Virgin Australia Beyond, Velocity Platinum, Velocity Gold, Virgin Australia Lounge members, Velocity Silver using passes, eligible Partner Airline members, and eligible Credit Card partner guests.
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Pelican Airways
Flights operated by Fly Pelican departing from Canberra, access to the Virgin Australia lounge is permitted when you are travelling on Y and B fare classes only.
Single entry passes can be purchased for all other fare classes.
Lounge member
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Lounge member
When flying on a same day Virgin Australia flight, Virgin Australia Lounge members receive complimentary access pre-departure and can invite one additional guest, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges. Infants under the age of 2 can enter for free.
Subject to space availability, members and their eligible guests may access the lounge immediately upon arrival for up to 60 minutes after their Virgin Australia flight arrival.
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Lifetime Lounge member
When flying on a same day Virgin Australia flight, Virgin Australia Lounge members receive complimentary access pre-departure and can invite one additional guest, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges. Infants under the age of 2 can enter for free.
Access to Premium Entry when departing from Sydney and Brisbane – view opening hours.
Casual Single Entry Passes
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Single Entry Pass
A single entry pass may be purchased for $65 on the day of your departure from the lounge reception.
Single entry passes allow you to enjoy access to the lounge for up to 2 hours prior to departure when flying on a same day Virgin Australia flight.
Note: Our lounges open 60 mins before the first flight departure
Passes are valid for one single entry into the lounge per person, aged 2 years and over.Passes do not include additional complimentary guests or children except for infants under the age of 2 as they can enter for free. Single entry passes can’t be purchased to access the lounge on arrival.
All access is subject to space availability and operational constraints.
Credit card holders
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Partner credit card holder with single entry passes
Enjoy complimentary lounge access using your single-entry lounge passes when flying on a same day Virgin Australia flight.
Passes are valid for one single entry into the lounge per person, aged 2 years and above.
Passes do not include additional complimentary guests or children.
Access on arrival is not permitted when using single entry passes.
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AMEX Centurion, AMEX Platinum & AMEX Business eligible card holders*
Enjoy complimentary lounge access when you are flying on a same day Virgin Australia flight.
Access is for the Primary card holder only and the physical card must be presented. (digital cards will not be accepted)
If your eligible card allows you to bring in a guest, they must be travelling on the same Virgin Australia flight.
*Not all AMEX Platinum cards allow access – please refer to your applicable AMEX Platinum card Terms & Conditions for more information.
Access on arrival is not permitted
Membership and Meeting Rooms
A 12 month annual lounge membership gives you access to our Virgin Australia owned and operated lounges within Australia when you are flying on a same day Virgin Australia flight.
To purchase a lounge membership, you need to be 18 years or over and have a current Red or Silver Velocity Frequent Flyer membership.
Membership fees |
Membership fee | How to join |
|---|---|---|
| Annual membership | $399 AUD |
Online portal to join or renew |
| Lifetime member | $9,750 AUD |
Call 1300 287 202 during business hours or email the.lounge.guest.enquiry@virginaustralia.com to purchase. |
| Senior lifetime member1 | $6,750 AUD |
Call 1300 287 202 during business hours or email the.lounge.guest.enquiry@virginaustralia.com to purchase. Must be 60 years or over. Must provide proof of age. |
Meeting rooms
Need a quiet space in the Lounge to hold a meeting? We have meeting rooms in the following lounges that can be pre-booked for a small fee.
| Lounge Location | Hourly rate | Day rate (6+ Hours) | Capacity |
|---|---|---|---|
| Melbourne meeting room 1 | $100 | $600 | 12/14 |
| Melbourne meeting room 2 | $50 | $300 | 8 |
| Canberra meeting room 1 | $50 | $300 | 4 |
| Perth meeting room 1* | $50 | $300 | 6 |
| Perth meeting room 2* | $50 | $300 | 10 |
*Perth meeting room 1 & 2 can be combined to accommodate 14/16 guests at $100 per hour.
½ hour blocks are not available, these will be charged at the hourly rate.
Inclusions and additional guests
You will pay for the room hire only if you are eligible to enter the lounge based on your status:
- Platinum members are entitled to 3 additional guests
- Gold members are entitled to 1 additional guest
- Lounge members are entitled to 1 additional guest
Additional guests are $65.00 per person (non-eligible members and guests.
Booking information
To book you will need to be flying on a same day Virgin Australia flight and be a Velocity Frequent Flyer member.
Bookings can be made by calling the Guest Contact Centre on 13 67 89 at least 48 business hours prior.
Discounted membership and joining fees may be available to companies, agencies, departments, and associations that enrol multiple individuals in the Virgin Australia Lounge program.
If your employer has been issued with a discounted scheme rate to the Virgin Australia Lounge and you wish to purchase or renew your annual membership under this rate, please contact your scheme coordinator within your organisation.
For information on Federal Government lounge access: Contact the Virgin Australia Federal Government team at Federal.Government@virginaustralia.com.
Find out more about our Corporate Solutions, Corporate travel - better value and experience.
Scheme Coordinators - To access the Corporate Scheme portal, click on the button below.
General enquiries
For general lounge enquiries: Call 1300 287 202 (+61 7 3333 6688 from outside Australia) during business hours Monday to Friday or email the.lounge.guest.enquiry@virginaustralia.com.
International Lounge information
Travelling Internationally
For guests travelling on a Virgin Australia operated international flight*, we do not have lounges at any of our international departure ports. We also do not have agreements with any third party operators.
However, if you are travelling on a partner airline operated flight, you may have access to one of our partner airline operated lounges.
For up-to-date information on partner airline operated lounges such as availability and eligibility, please see our partner airline pages.
*Eligible guests travelling on a Virgin Australia operated international flight departing from Adelaide or the Gold Coast can use the domestic lounge, as international and domestic departures are located within the one terminal.
Important information about Virgin Australia Lounges
Your lounge membership and lounge access are subject to the Virgin Australia Lounge Terms and Conditions.
Virgin Australia does not provide luggage storage facilities.
Virgin Australia Lounge members must be aged 18 years or over.